It is time to move my loyalty from Naturals Salon



It is time to change my decade long loyalty with Naturals Salon… As a person who has seen their service for a decade, I can feel the deterioration in their service standards…

I remember during the early days there would be a hair wash before a hair cut… That process is stopped long back and when I questioned they said it was management decision to stop it…

Likewise I could see they are cutting down on a lot of things…

Let me share today’s experience!!!

I went for a haircut, shave and oil massage…


Once I was made to sit and in less than 5 min there was power cut… There was one other guy who was having a haircut at that time…

Both the guys who were attending us started wandering as though they had the responsibility to fix the situation… Then the supervisory/incharge called some other guy who knew the process… The guy attending us went up for helping the other person… The left us with a partial hair cut to load the Genset with diesel… There was no courtesy to ask for an excuse from us…

Then after my haircut it was shaving and the person didn’t apply aftershave… This even a roadside salon guy will do it without fail..

Then went for an oil massage and already they have cut down on their time a lot… Now after doing the massage for 10 min he called me for a head wash… I told him until last time I would be put on a heater after my massage… I told him during early days they use to do a massage post heating and that process cut… Now they have stopped putting heater too…


I can understand that focus on customers falls when one concentrates on expansion and monitising the opportunity…

From next time on I’m planning to try some upcoming small or one shop beauty salons which put the emphasise on customers…

Rule by Divide


To rule India, the Britishers exaggerated the Divide on caste, religion and language amongst the Indians, to rule the country and they did it successfully for almost two centuries…

Now even after 68 years of independence we have only increased the divide for political and personal gains for certain individuals!!

Our political system is divided on the lines of;

  • Religion
  • Caste
  • Language
  • Race
  • Leftist Ideology
  • Rightist Ideology
  • Socialism
  • Secularism
  • Atheisms
  • Rich
  • Poor 

And many more without my knowledge… 

Though the beauty of democracy is freedom of speech and dissents… The sad part is every opportunity is killed citing this divide…

This country deserves more than what it is today… The reason for growth stagnation is the divide… Also allowing India to integrate like America is simply a Political Suicide…

So, keeping my fingers to see if a Strong & Integrated India can be implemented!!

Irritating Staff at Toll Points


Getting irritated by the behaviour of toll point staffs…

Today started my drive down to Chennai from Pollachi… My toll started from Coimbatore L&T toll and the toll charge was ₹31 and I gave him ₹50…

The staff sitting on the booth asked for ₹1 or ₹2 or ₹5… When I said I didn’t have change, he made so much fuss & facial gestures before tendering the change…

In the next toll the toll cost is ₹80 & I gave ₹500… The toll staff here showed his frustration by asking what will he do if I give 500 bucks in the morning..

I told the second toll guy that even I’m frustrated paying Toll in spite of paying Road Tax, Income Tax, Service Tax, Sales Tax and many more taxes…

I asked if I’ve option to evade that toll? He said no choice… I told him two things and moved;

  1. He has no choice but to serve me..
  2. He is a public servant and he has to service politely…

Then in my 7th toll point the cost of toll was ₹47 and when I gave him ₹50 he tendered only ₹2… When I asked him for ₹1 he said he is not having change for ₹1…


I told him that is not my problem and I said I’m not moving without my ₹1… Then he went to next counter and got my change back… Again he gave me a staring look…

This is my 7 toll for the day and there were issues with 3 tolls and I’ve 4 more toll points cross… 

There are many other irritating things in tolls like;

  • They give very old/damaged notes as change.. When we ask for a replacement they show gestures…
  • When we accept old/damaged notes and offer the same in next tolls, mostly they deny accepting it…

I don’t have issues accepting such notes provided every toll accepts them…

Also the congestion caused at the toll points is another frustration where we are made to wait for a tax we pay..

These days I’ve accepted such situations and I’ve built an expertise to deal with this toll folks… When I see a person showing attitude I revert back by showing mine…

One experience with a toll staff who denied taking a damaged ₹10 note which I got from a previous toll.. The toll fee was ₹53 and I gave him ₹1000 and I kept returning the change he offered me and frustrated him for 30 min… 

Though I had to become a nuisance for other travellers I wanted to do it to teach them a lesson…

I made the manager attend me and apologise on behalf of the staff… Then I wrote a formal complaint and moved..

I’m not sure if they moved my complaint… It’s been more than 6 months and I got no response from NHAI or the firm which got the contract to operate the Toll…

I’m planning to write a letter to about my experience to Nitin Gadkari under who’s ministry Highway Department comes… Let’s see how the ministry responds..

My Secrets


As a person I cannot keep Secrets and cannot be Secretive!!!

But I’ve my own share untold secrets, though they are very minimal!!!

As always most of the secrets were the crush I had on girls… Mostly I kept those crush as secrets without opening/expressing with those girls!!

Not sure how life would have turned up if I had opened up with those girls… But there is no point in talking about them now…

Also I don’t want to open up about those secret crush girls, because they are all married and settled with kids…

But when I look back I envy those days… I kept following those girls and I admired them without their knowledge..

Admiring a girl without her knowledge and keeping the feeling within is an unexplainable experience…

But I don’t have any regrets today because I’m not sure if I’d have become an entrepreneur if I had fallen for love…

Need information on Car Tyres


Already touched 57000 KM on my car and it is time to change the tyres!!!

Just when I was thinking about it, I came across tyres section in PayTM!!!


Now I need some details/information before going with online purchase!!!

Is it safe to buy online?
Just want to make sure if I’ll be getting genuine tyres and it is not duplicate or retreaded one!!

How to check genuinity?

How should I confirm if they are genuine first hand tyres!!! Will I get any quality certificate??

Is possible to negotiate with dealers with online prices??

Want to know if it possible to get online discount with dealers… Haven’t negotiated with dealers, just want to understand if someone has done it already??

Does online purchase cover warranty?

Though they claim it is warranty covered… I keep getting contradicting opinions and it is really confusing… Want to know if anyone availed warranty for any online purchase!!

Can I buy online and get it attached/fitted on the car by a dealer?

Will dealers get the tyre fitted to the car even if I purchase online..

What is the difference between 88T, 88H & 88S?

When I searched I found that my car needs 165/80 R14 tyres… But still I see 88T, 88H & 88S sub-classifications… I want to know the difference between those sub-classifications!!!

Leaping towards the Sales Target


Just realised that we are leaping towards the sales target on a Leap year day…

Though we have planned to accomplish the target way ahead and derived strategies to accomplish the target, we became complacent in between…

But it is good to see folks working as a team to accomplish the target at any cost before the end of the day…

Now we are to cover the last mile and just 2% short of our target… Wish we could accomplish this in less than an hour… Now we are;

  • Aggressively following up with customers…
  • Calling new prospects…
  • Trying to Cross Sell & Up Sell to existing customers..
  • Pushing customer on Live Chat…

If folks accomplish the target I’ve planned to offer a surprise to my CTO!!!

Getting Annoyed with my Mother & Vijay TV



Vijay TV has bugged all the house holds in Tamil Nadu and I’m one of the victims of this stupid channel…

Today being a Sunday my mother is hooked to this channel and it was only Vijay TV all thru the day…

Not sure why this addiction towards this Channel which exaggerates every small thing, make crying a daily affair and dramatise every opportunity…

I don’t see any value in their programmes.. But don’t understand how the same parents who use to trash me for watching cricket matches and movies on TV have become victims themselves…

My aversion towards the channel only incereases every passing day and not sure where it is going to lead me…

Today I went crazy on my mother because;

  • In four days she has exhausted the Internet bandwidth by watching video’s of Vijay TV programs…
  • Everyday evening when I come home it is Vijay TV…
  • Today being a Sunday it is Vijay TV all the day…
  • Even with neighbours she keeps discussion about Airtel Super Singer or Neeya Naana…

Not sure how to handle this situation… I don’t want to be angry on my mom… But not sure if I should allow her with her addiction or to stop her watching Vijay TV and engage her in some other activity…

Birthday 2016 – Lunch with CCS Folks


It has been a low profile birthday this time and went for lunch at Thalapakatti with my Co-Flounder Bala & with couple of CCS folks!!!

What is in a Filter Coffee?



What is soo special about a Coffee/Filter Coffee??

I keep wondering often, because;

  • Coffee post in Instagram gets a lot of Likes..
  • Post in FB gets Likes and Comments..
  • In Twitter it increases my followers..

Just wondering what is soo attractive about Coffee to get this much traction…

So, with this instinct I’m planning to venture into Coffee Business… It might sound wired but true… Venturing on instincts!!! 

I’m sure this Social Media traction will also apply to in person traction and get business…

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