Just peeped into Cafe Coffee Day’s new outlet at Mambakkam opposite to Saint-Gobain… I ordered for an Iced-Tea & the quality of drink was pathetic… It was literally an iced water…
Off-late I’ve been prodding about their fall is quality & service… I’ve even escalated thru Social Media channels…
They are taking their customers for granted & no longer they are monopoly… Already a competitor is aggressive an lets see is CCD shows any change in attitude…
AnandNataraj 