Caught up with my MBA mate Subbu after 6 years!! #cl…


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Caught up with my MBA mate Subbu after 6 years!! It is always a pleasant feel when you meet up with you class mate after a whole and get nostalgic…

It was nice 2 hours spend and thanks to Subbu for initiating the meeting and making my day…

Cafe Coffee Day’s Deteriorating Quality & Service


Just peeped into Cafe Coffee Day’s new outlet at Mambakkam opposite to Saint-Gobain… I ordered for an Iced-Tea & the quality of drink was pathetic… It was literally an iced water…

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Off-late I’ve been prodding about their fall is quality & service… I’ve even escalated thru Social Media channels…

They are taking their customers for granted & no longer they are monopoly… Already a competitor is aggressive an lets see is CCD shows any change in attitude…

Coffee With Sawme


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Caught up with Sawme after months and that too at a place which was of significance… It was at Cafe Coffee Day, Iyappanthangal I proposed Sawme for the post of CTO & Director at Cogzidel Technologies Pvt Ltd…. After some time for nostalgia, it was business as always…

  • Discussed about Anniversary Celebration
  • Worked out solutions for recruitment challenge
  • Team Building Issues
  • Sales Strategies
  • Transforming Search Engine Optimisation (SEO) team to Digital Marketing team

Rejuvenating Bangalore Drive


It was a challenging week to start and last three days have been disastrous when it comes to work…

Almost every professional and personal tasks got collapsed… Even started the day without much enthusiasms and excitement…

Got an appointment with doctor to check about dad’s health… To my surprise doctor reached early and there was no waiting time…

After three days of paralysis, there was a day which was happening… Immediately thought of driving to Bangalore to meet my wife…

Drove all alone to Bangalore and it was good 5 hours where I could come out of stress and think about strategies…

  • Drove against heavy rains
  • Had delicious variety rice for lunch… Unfortunately forgot the name of the Hotel
  • Took a coffee break at CCD
  • A 10 minute traffic halt by road workers… But got a call from office which didn’t make me frustrated
  • Finally reached Bangalore and surprised my wife

Had meeting with Bala Murugan


It was long time since I’ve spent time with Bala… Finally it ended to be a productive and fulfilling meeting…

– I had asked him to help me on insurance refunds for my dad and to get it done..
– Discussed about PF…
– Discussed about Group MediClaim…
– Discussed about gratuity…
– About sales team building…

Then it was in-depth discussion on Sales strategy and I covered most of the places where I failed when I was handling the sales team…

We have jotted the points for a 2 week intense training program… And their one month pilot sales project…

Have the training program scheduled by 11 am today… Am rushing to office and will post a separate blog on the experience….

Plans collapsed… But enjoyed!!!


It was 8 PM and called Karthick to check what was he upto… He just got up from his afternoon sleep… We were thinking a lot to engage into some fun activity… We thought of;

  • Going to Hotel Green Park for a drink… But we got bored of GP and drink….
  • Thought of going to Cafe Coffee Day and again there was. Of strong purpose…
  • Then thought if we can drive to Kerala or Karnataka to watch Viswaroopam…. We almost froze this plan… But I had to revoke this plan as my wife was visiting me this weekend…

Finally decided to goto Moonrekers at Mahabalipuram for dinner and spend the night at Cafe Coffee Day the who night…

Wc called Sundar and he was ready to join us… But we got caught in the traffic near Kathipara and it was already 10 PM… Then we thought of going to Buhari for a Briyani… While crossing Velacherry I saw an Andra Hotel by name UGADI and was teasing Karthi that Telegu people have spread everywhere…

Karthi asked if we can try it out there and myself and Sundar seconded it…. As we came out we were delighted wonderful Andra food… We had Plain Rice, Steamed Rice, Chicken Briyani, Fish Curry, Chicken Curry and fried prawns… And yes now we found a place which we will be frequenting often…

From there we drove to Mahabalipuram CCD and it was a fun drive as it has been a while we have been out together… On reaching CCD we sat out and were cracking jokes and in came the manager telling that the joint is closed by 11 PM….

I was disappointed as I couldn’t get my cold coffee :((… Finally my friend Sundar Kumar a go getter went I side the shop and asked if they can give us a Cafe Frappe and he got me got me one…

Finally noting happened as we planned but we couldn’t complain as we enjoyed the day…

Denied a Coffee from CCD


After a while it was a party time yesterday… Took a friend out to the streets and malls of Bangalore… After all fun we packed our bags to Chennai by around 11.30 PM… From there we drove to our favourite spot HP Petrol Bunk at Soolagiri which has McDonalds, Cafe Coffee Day and other food joints…

After fuelling the car we headed to Cafe Coffee Day to cool us with some COLD COFFEE… Joint was unusual less crowded and I placed my order;

Me: 2 cafe frappe please…

CCD folk: want extra ice-cream??

Me: No just frappe….

CCD folk: 174 rupees SIR!!!

Me: Handed over a Rs.500/- note…

CCD folk: no change SIR…

Me: me too don’t have change….

CCD folk: sorry sir no change SIR!!!

Me: What do you mean to say?? You can’t take this order without giving you exact change??

CCD folk: Yes SIR…

Me: YOU CAN’T TELL THAT TO A CUSTOMER…. IT IS YOUR RESPONSIBILITY TO HAVE CHANGE OR ARRANGE FOR CHANGE…

CCD folk: sorry SIR!!!

My anger shot to my head and my friends asked if we have to fight it out…. By this time I decided not to take anything from that guy…. Also creating a scene is not going to help it anyway as it will give the other guy an opportunity to justify his act….

I sat for a moment and posted following message in CCD FB Page and raised a complaint thru their Contact Us page;

mr.nayan refused to take my order for not tendering exact change of rs.174(I tendered rs.500)… Poor #customerservice….

Then as a solace someone called from their in the morning and apologised…. Also there was a reply in my post asking for the location… Not sure if any strict action was taken….

Surprise from a CCD friend


A surprise from a CCD Friend...
A surprise from a CCD Friend…

It was the first time I took my wife out for a drive… I wanted to sit in a peaceful environment and wanted to discuss a lot of things… I zeroed in on the CCD which is on Motel Higghway at Nazrathpet… 

When I entered I was surprised to see a friend who was in Sriperambudur joint… Firstly I was feeling guilty as I forgot to invite him for my marriage… Infact my marriage happened against lots of odds… He immediately made me fee free and congrajulated us… Then I placed my order and took my wife to the table and started discussing about things I wanted…

Normally a cappuccino comes with a heart or leaf as design… My friend surprised my wife with this stuff… In fact he made me feel proud and happy in frient of my wife… Lot of small things can make a big impact… That is what happened that day…

 I’d like to thank my friend for the gesture and this image would find a place in my album… It would definately be cherished forever….