It was an ordinary day at the shop!!! I went to the shop by 4 PM to work on some new beverages we were planning to introduce!!!
Already rumours have started to spread about CM!!! It was panic and I could see the roads crowded and people driving crazy to reach home!!!
Around 5.30 PM there was a news from Thanthin TV that the CM is dead!!! Within minutes all the shops, showrooms & offices were closed!!!
That is when thought of keeping the Shop open until our normal closing hour!! I asked Jegan if we could do that and he spontaneously said we can!!!
Then what?? We sent all the lady staff home and we kept the shop open!!! It was electrifying crowd and we couldn’t manage!!!
In 3 hours we had almost 100+ bills, 200+ foot falls and all the raw materials at shop got over!!! In fact we closed the shop only when the milk got over!!!
In between there were some party workers who insisted to shut the shop and the situation was diffused by Jegan!!!
We had people thronging the shop as there were no shops… People were requesting for;
- Milk for kids!!!
- They were asking for all the cookies as they had no stock of snacks!!!
- Some had not choice to eat and they settled for coffee and snacks!!!
My main aim to go for the risk is to get the mileage and to earn the customer visibility & loyalty!!! Fortunately we were able to strike both as customers were thanking us for keeping the shop open against the vulnerability!!!
Finally I’d like to thank Jegan, Sabastian, Ravi & Chandru for supporting me on this risky endeavour!!!
AnandNataraj 