Paying a Premium and Living with Sub-Standard Service


Not Touching Lives
Not Touching Lives
It has been a month at Apollo Speciality Hospital Teynampet… I fondly call it a premium government hospital for its worst service…

  • Had to live with the abuse and fuss from Lab technician to get CTI Scan images in a CD…
  • In pharmacy had to deal with the store keeper who tells his colleague to five medicine only if I tender exact change… When I questioned him he said I can complain anywhere…
  • We are paying nursing fee everyday but not getting duly attended… We are additionally hired a 24 hour special nurse to overcome their under staffing…
  • No floor boy or girl to do sponging (towel wash) and for clearing napkins… My sister and I help the special nurse to do such cords… Which has to be provided by the hospital…
  • A supposed to be 24 hour canteen will be locked most times in the night and after 2 AM the shopkeeper neatly sleeps…
  • Also canteen keepers also refuse to service if exact change is not tendered…
  • Floor nurses take patient utilities to other room patients if the fail to indeed them on time and they fail to replace them… Though this has happened 3 time in this one month I couldn’t accept this taken for granted attitude…
  • Security guards are another bunch of fools who pretend as if they are duty conscious… They follow crap process… With obey attenders pass we had to convince them mostly to get in… Else we have to talk to the security officer or ask my sister to give me the pass while changing over… There are also some understanding guards…
  • Also some guards are most corrupt and they allow people incidence CCU by getting bribe which Ian dangerous for other patients…
  • House keeping boys fuss to come answer clean the room for 2nd and 3rd time in a day…

In spite of all this issues from this not service and only money oriented hospital we are accepting and living with it because the have most of the best doctors… For my Dad I show a lot of restrain…

Still there is service centric hospitals like Narayana Hirudhalayala where everything is cheap like a meal is just rs.25 and a max cost of a coffee in Cafe Coffee Day inside the hospital is just Rs.30 compared to their premium pricing… Also a suite room cost in NH is the cost of a single room without a rest room cost of Apollo…

Apollo is definitely not touching lives… Over all I respect Apollo for treating my dad and not for any other single reason….

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